Privacy Policy

Avenir takes the security of your data and our infrastructure very seriously. We are committed to providing an environment that is safe, secure, and available to all of our customers all the time.

Effective Date: 1 July 2024
Last Updated: 30 August 2024

1. Introduction

Welcome to the Privacy Policy of Avenir Tech Ltd (“Avenir”, “we”, “us”, or “our”). We are committed to safeguarding your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation 2016 (EU GDPR), the Privacy and Electronic Communications Regulations (PECR) 2003, and other relevant data protection laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, software, and services ("Services"). If you have any questions about this policy, or wish to exercise your rights, please contact us at:

Registered Office: Avenir Tech Ltd, 128 City Road, ECV1 2NX, London, England
Email: hey@joinavenir.com
Data Protection Officer (DPO): Stefan Rotarus - dpo@joinavenir.com
ICO Registration Number: ZB743259

By using our Services, you consent to the practices described in this policy.

2. Legal Basis for Processing Personal Data

We process personal data under various legal grounds as defined by the applicable data protection laws:
Contractual Obligation: We process your data to fulfil the terms of our contract with you, such as providing Services or support.
Legitimate Interests: We may process your data where it is in our legitimate interest, for example, to improve our Services, prevent fraud, or ensure security.
Legal Compliance: We process your data where necessary to comply with legal obligations, such as tax or regulatory requirements.
Consent: In specific situations, we will process your personal data based on your explicit consent, such as sending marketing communications. You can withdraw your consent at any time.

3. What Data We Collect

3.1 Data You Provide to Us

We collect personal data when you voluntarily interact with our Services, including:
Identification Information: Full name, job title, and company name.
Contact Information: Email address, business address.
Financial Information: Payment details, processed securely by third-party payment providers.
Service Interactions: Messages, content, or other information you provide while using our Services.

We do not collect special category personal data (special category data) such as race, ethnicity, political opinions, health, or biometric data.

3.2 Data We Automatically Collect

When you use our Services, we automatically collect certain technical information such as:
Device Information: IP address, browser type, operating system.
Usage Information: Pages accessed, features used, and time spent on the Services.

This information may be collected using cookies and other tracking technologies. For more details, refer to our Cookies Policy.

3.3 Data from Third Parties

We may collect personal data from third-party services, such as Google, for login authentication.
You may choose the option to log in with or access third-party services in order to access this information from within the Avenir application and in such cases, we will automatically collect and store some user data from that third party.

3.4 Do not track signal

We respect "Do Not Track" signals by not collecting unnecessary tracking data when such signals are enabled in your browser settings.

4. How We Use Your Data

We use the personal data we collect to:

5. Sharing of Personal Data

We do not sell or rent your personal data. However, we may share your data under the following circumstances:
Service Providers: With third parties who assist in the provision of our Services, including payment processors, cloud service providers, and IT support.
Legal Compliance: When required to do so by law, such as in response to a court order or government request.
Business Partners: Where necessary for the performance of a contract or service integration.
Large Language Models (LLMs): For certain features, we may use pre-trained large language models. Limited samples of user data may be sent to these models for functionality purposes, without storage or retention.

6. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. While we take all reasonable steps to safeguard your information, no security system is impenetrable. If a data breach occurs, we will notify you and relevant authorities as required by law.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations. Once data is no longer needed, we will delete or anonymize it. If you close your account, some data may still be retained for legal or legitimate business purposes, including fraud prevention and legal compliance.

8. International Data Transfers

Our Services and data processing activities are hosted in the UK. We do not transfer or store your data outside of the UK without appropriate safeguards, as required by applicable law.

9. Your Privacy Rights

You have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Rectification: Request corrections to any inaccurate data.
Erasure: Request deletion of your data, subject to legal and contractual obligations.
Restriction: Limit the processing of your data under certain circumstances.
Portability: Request transfer of your data to a third party.
Objection: Object to the processing of your data, particularly for marketing purposes.
Withdraw Consent: Withdraw consent where you have previously given it.If you wish to exercise any of these rights, contact us at dpo@joinavenir.com.
If you are dissatisfied with our handling of your personal data, you can also lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint/.

10. Changes to this policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. We will notify you of significant changes via email or through our website. The most recent version of this policy will always be available on our website.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: dpo@joinavenir.com
Registered Office: 128 City Road, ECV1 2NX, London, England

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